Welcome to Messageware Support Portal

Knowledge Base Articles

  • After applying Exchange Security Updates (July 13, 2021), the Recent Activity page is not accessible in OWA
  • The recent activity page is not accessible after the July 13th 2021 Exchange Server SUs are applied
  • EPG behavior applying CU:- Users unable to see CAPTCHA and no successful tarpit.
  • and 19 more ...

Product Upgrade Guides

  • How to Identify the Current Settings Value Stored on a CAS/Front-End Server
  • How to verify and upgrade to the latest version of Messageware EPG 2019, Messageware EPG 2016 and Messageware EPG 2013
  • How to verify and upgrade to the latest version of Messageware OWA Guard 2016 and Messageware OWA Guard 2013
  • and 1 more ...

How-to Guides

  • User name or password is incorrect when trying to send EPG Alerts
  • How to Grant an AD User or Group Access to the EPG Web Management Sites
  • How to Configure the EPG Service Account to Send Email EPG Alerts
  • and 16 more ...
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