This article applies to the following products:
- Messageware ActiveSend 2019
- Messageware ActiveSend 2016
- Messageware ActiveSend 2013
SUMMARY
To completely uninstall ActiveSend, including configuration data normally used during upgrades perform these two steps:
- Uninstall Messageware ActiveSend from "Settings / Add or Remove Programs"
- Clean the Messageware AppData subfolder
AppData Folder Cleanup
- In Windows Explorer or using the Windows Run command, enter %appdata% which will navigate to "\Users\<username>\AppData\Roaming"
- Navigate to the Messagware subfolder
- Remove or Rename the "Messageware\ActiveSend" subfolder