This article applies to the following products:
- Messageware ActiveSend
- Messageware OWA Desktop
SCENARIO
Users using Office 365 with ActiveSend and OWA Desktop may receive the error: "Remote Server returned an error (417)"
CAUSE
A Microsoft 365 architecture change is being released through the update channels.
SOLUTION
Upgrade to the latest ActiveSend (v11.4.4908.17)
Upgrade to the latest OWA Desktop (v2.7.4911.12)
Software updates can be downloaded from our customer portal, refer to the Support menu at www.messageware.com