This article applies to the following productsThis aritlce opfuwhfThis article applies to the following products
- Messageware ZDay
How to set ZDay Alerts
ZDay alerts can be set through the ZDay Admin.
Navigate to ZDay Admin > Connect to Server > Settings > Email notifications
Complete the following section with the correct details:
SMTP Address to send the message from: This is the email address which will be used to send the email alerts to the recipients. There are different ways that you can setup this account and cater it precisely for your environment.
Your sender address could be an actual account in AD and Exchange with an actual mailbox.
It could also be set to use anonymous SMTP relay (will need to set it up in Exchange)
Could also be used with Microsoft Office 365 sender address.
Email Recipients (comma separated): These are the recipients who will be receiving the ZDay email alerts. You can have multiple recipients, just separate emails with comma. This can also be a distribution group.
Navigate to ZDay Admin > Connect to Server > Settings > Email SMTP Settings
Complete the following with the correct details:
SMTP Server Address: This is the IP Address or FQDN of the server which is responsible for sending/receiving email.
SMTP Port: The port used by SMTP to send or receive emails. Port 25 and port 587 are used for SMTP. Port 587 is used typically for client-to-server traffic and Port 25 is used typically for server-to-server traffic.
SMTP account login name: Depending on how the environment has been configured, if it is SMTP Auth, you may need an account to be able to send email
SMTP account password: password for the account
Use SSL: Again, depending on how the environment is setup, you may need to use SSL in order for SMTP to work
How to configure ZDay Alert Sender Account
There are different ways in which you can configure the sender account for ZDay Alerts, again depends on what works best in your environment.
Method 1:
Have an account in AD with a mailbox in Exchange. Typical and simple setup.
Method 2:
Have anonymous SMTP relay setup in your exchange environment and use an anonymous email id to send alerts:
Here is a Microsoft article that goes through the steps on setting up anonymous SMTP relay: Allow Anonymous relay on Exchange Servers
Method 3:
Have an Office 365 account setup to send alerts:
Here is a Microsoft article that goes through the steps and has the information regarding the Office 365 account:
How to setup Office 365 or Microsoft 365 account to send alerts
Features | SMTP client submission | Direct send | SMTP relay |
|---|---|---|---|
Send to recipients in your domain(s) | Yes | Yes | Yes |
Relay to internet via Microsoft 365 or Office 365 | Yes | No. Direct delivery only. | Yes |
Bypasses antispam | Yes, if the email is destined for one of your Microsoft 365 or Office 365 mailboxes. | No. Suspicious emails might be filtered. We recommend a custom SPF record. | No. Suspicious emails might be filtered. We recommend a custom SPF record. |
Supports mail sent from applications hosted by a third party | Yes | Yes. We recommend updating your SPF record to allow the third party to send as your domain. | No |
Saves to Sent Items folder | Yes | No | No |
Open network port | Port 587 or port 25 | Port 25 | Port 25 |
Device or application server must support TLS | Required | Optional | Optional |
Requires authentication | Microsoft 365 or Office 365 username and password required | None | One or more static IP addresses. Your printer or the server running your LOB app must have a static IP address to use for authentication with Microsoft 365 or Office 365. |