This article applies to the following products:
- Messageware EPG 2019
- Messageware EPG 2016
- Messageware EPG 2013
SUMMARY
This article outlines configuration needed to allow a user or local server access to run EPG Reports.
SYMPTOM
When executing a report from the EPG Reports page, the following message is displayed
“The permission granted to user ‘domain\username$’ are insufficient for performing this operation. (rsAccessDenied)”
RESOLUTION
To correct this behavior, the user or the local server that is displayed in the error message needs to be part of the domain / local administrator groups. Individual users or groups can be added to the allowed list.
Follow the steps below to grant access to users, groups, or local server to run EPG Reports folder
- Go to the SQL Server where the EPG Database is installed
- Open Reporting Services Configuration Manager
- Select the Web Portal URL tab
- Click on the hyperlink
- Select Messageware EPG > Reports-XXXXXX > Reports
- Select Manage Folder from this page only
- Select the Security tab
- Click +Add Group or User
- Add the name of the user or the local server that appears between the quotes
- Enable Browser role
- Click OK when completed. The changes are applied immediately
Return to the EPG Reports page and verify reports are launching as expected