This article applies to the following products:
- Messageware OWA Guard 2016
- Messageware OWA Guard 2013
SUMMARY
The Messageware OWA Guard can be temporarily disabled by removing the Messageware ISAPI filter located in IIS of the external facing Exchange servers where the Messageware product is installed.
To restore the Messageware OWA Guard functionality again, the Messageware ISAPI filter can be re-added to IIS on all external facing Exchange servers where the product is installed
An IIS reset is suggested to clear & re-initialize the application pools in IIS after removal of the ISAPI filter
RESOLUTION
Removing the Messageware ISAPI Filter for OWA Guard
Open IIS Manager
- Navigate to <Servername>\Sites\Default Web Site
- In the IIS section (mid pane), select ISAPI Filters
- Remove the entry Messageware
Adding the Messageware ISAPI Filter for OWA Guard
Open IIS Manager
- Navigate to <Servername>\Sites\Default Web Site
- In the IIS section (mid pane), select ISAPI Filters
- Select Add and create a new entry as shown in screen capture