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How to completely uninstall Messageware OWA Desktop

This article applies to the following products:

  • Messageware OWA Desktop for Office 365
  • Messageware OWA Desktop 2019
  • Messageware OWA Desktop 2016
  • Messageware OWA Desktop 2013

 


 SUMMARY

To completely uninstall OWA Desktop, including configuration data normally used during upgrades perform these two steps:  

  1. Uninstall Messageware OWA Desktop from "Settings / Add or Remove Programs"
  2. Clean the Messageware AppData subfolder

AppData Folder Cleanup:   

  1. In Windows Explorer or using the Windows Run Command, enter %appdata% which will navigate to "\Users\<username>\AppData\Roaming"
  2. Navigate to the Messageware subfolder
  3. Remove or rename the "Messageware\OWADesktop" subfolder