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How to bypass EPG and EPG-CAPTCHA for a single user

This article applies to the following products:

  • Messageware EPG 2019
  • Messageware EPG 2016
  • Messageware EPG 2013

SUMMARY

This article outlines the different types of configurations needed to bypass/customize EPG protection for a single user


STEPS

In EPG Admin > Rules > Click +New

 

Give the new Rule a name and click Add

Once the rule has been added in the list > Check the box so that the rule is enabled

Move the new rule to the top. The rules are applied from top to bottom

 

Under rules > add the IP address of the user that needs EPG bypassed/modified

Click insert once the IP is added

After completing the steps above you can apply one of the following rules that suits best your scenario

  • Disable CAPTCHA completely for a user
  • Set dynamic CAPTCHA for the user
  • Disable EPG protection all together 

 

 

1 - Disable CAPTCHA completely for the user

Navigate to options under rules > select Never Show CAPTCHA

 

2 - Set dynamic captcha for the user

Navigate to options under rules > select Show dynamic CAPTCHA > Show CAPTCHA after some logon failures

Set the number of logon failures according to your scenario 

 

3 - Bypass complete EPG Protection for user

Under the same rule> navigate to Bypass and select “Bypass EPG protection”

 

When completed, click save