This article applies to the following products:
- Messageware AttachView 2016
- Messageware AttachView 2013
- Messageware AttachView 2010
SUMMARY
Messageware AttachView does not require users to install any components when viewing attachments.
Users are prompted to install an ActiveX component when saving files. They will only be prompted the first time they attempt to save an attachment using the AttachView save control. If the user selects not to install the ActiveX component, the Java Runtime Environment is activated to handle the save function by default.
Users may not have permissions to install the AttachView ActiveX component and the Administrator may choose to programmatically push out the control.
WORKAROUND
Below are the steps to manually install the Messageware AttachView Add-in for saving files. This process can be used to programmatically distribute the ActiveX component using SMS or other environment specific solutions.
To proceed with the process below, the Dax.cab file containing the ActiveX files will be used. (Please note on 64-bit workstations the Dax_64.cab has to be used.)
The folder path can be obtained from the notification prompt when trying to save an attachment.
- In an environment running AttachView for Exchange 2010 the Dax_64.cab file is located under
- \Program Files\Microsoft\Exchange Server\V14\ClientAccess\Owa\MWScripts\AttachView\2.x
- In an environment running AttachView for Exchange 2013 & 2016 the Dax_64.cab file is located under
- \Program Files\Microsoft\Exchange Server\V15\ClientAccess\Owa\MWScripts\AttachView\2.x
x64 Section
- Extract the contents of the Dax.cab file to a temp folder
- Copy the 3 files (Dax_64.inf, Dax_64.ocx, lang.ini) to the
- \Program Files\MWARE64\AttachView directory (Create the path if it does not exist)
- On the Client machine, run the Command Prompt as Administrator
- Enter the following command exactly as written and hit Enter:
- RunDll32 advpack.dll,LaunchINFSection C:\PROGRA~1\MWARE64\AttachView\DAX_64.inf,DefaultInstall
- Verify if Messageware AttachView Add-in for saving files (x64) is in the Programs & Features found in the Control Panel
- Launch Internet Explorer and verify that users on the machine are able to save files using AttachView
x84 Section
- Extract the contents of the Dax.cab file to a temp folder
- Copy the 4 files (Dax.inf, Dax.ocx, lang.ini, unicows.dll) to the
- \Program Files (x86)\MWARE\AttachView directory (Create the path if it does not exist)
- On the Client machine, run the Command Prompt that's located in \Windows\SysWOW64 as administrator
- Enter the following command exactly as written and hit Enter:
- RunDll32 advpack.dll,LaunchINFSection C:\PROGRA~2\MWARE\AttachView\DAX.inf,DefaultInstall
- Verify if Messageware AttachView Add-in for saving files is in the Add or Remove Programs list
- Verify that users on the machine are able to save files using AttachView