Users are prompted for credentials when opening some attachments in OWA

This article applies to the following products:
     Messageware OWA Suite 2003

     Messageware OWA Suite 2000

 

SYMPTOM

 

Users are prompted for their username and password when opening some attachments in Outlook

Web Access.

 

RESOLUTION

 

This issue may not be related to Messageware products.

 

Attachments opened by programs that are not browsers use HTTP to access the attachment directly on the server. If the attachment is not an active document integrated in Microsoft Internet Explorer, the attachment does not inherit the authenticated session used by Internet Explorer.

 

Microsoft Internet Information Services (IIS) challenges the program and users are prompted for their credential.

 

REFERENCES

 

Refer to the Microsoft knowledge base articles below to obtain additional information on this behavior.

 

You are prompted for your credentials when you open some attachments in OWA

http://support.microsoft.com/?id=839948

 

 

This article applies to the following products:  
     Messageware OWA Suite 2003

     Messageware OWA Suite 2000

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