How to verify and upgrade to the latest version of Messageware 2000/2003 products

This article applies to the following products:
     Messageware OWA Suite 2003
     Messageware OWA Suite 2000

 

SUMMARY

 

This article steps through how to verify the versions of the Messageware products installed on the Exchange Server and provides information on how to upgrade to the latest available versions.


VERIFY VERSION


Find below the steps to verify the version of each Messageware product by checking the version.txt file located in the following paths:

Messageware AttachView
\Program Files\Messageware Incorporated\AttachView for Outlook Web Access\Info

 

Messageware CalendarShare
\Program Files\Messageware Incorporated\CalendarShare for Outlook Web Access\Info

 

Messageware NavGuard
\Program Files\Messageware Incorporated\NavGuard for Outlook Web Access

 

Messageware Plus Pack
\Program Files\Messageware Incorporated\Plus Pack for Outlook Web Access

 

Messageware SessionGuard
\Program Files\Exchsrvr\SESSIONGUARD

 

Messageware TimeGuard
\Program Files\Messageware Incorporated\TimeGuard for Outlook Web Access\Info

 

UPGRADE

 

To upgrade to the latest version of a Messageware product proceed as outlined below.

 

1.       Download the Messageware install program

a.     Visit http://m3.messageware.com/custportal/default.aspx

b.    Enter the Customer Number and License Key

c.     Click on the Product Updates link

d.    Expand the view for the desired install program

e.     Click on the Download link for the latest version of the product

f.     Save the installation file to a location on the hard disk

2.       Removing the older version of the Messageware product

a.     Click on Start\Control Panel\Add or Remove Programs

b.    Select the Messageware product and click on Change/Remove

c.     Proceed with removal of the program

d.    The uninstall will programmatically stop\start the World Wide Web Publishing Service

3.       Verify native OWA functionality

a.     Login to OWA

b.    Confirm there are no issues

4.       Install the latest Product version

a.     Run the executable

b.    Step through the install program

c.       The installation will programmatically stop\start of the World Wide Web Publishing Service

d.   Apply the latest updates associated with the product should any be available
 

 

This article applies to the following products:
     Messageware OWA Suite 2003
     Messageware OWA Suite 2000