A script error appears when clicking the “Edit Signature” button

This article applies to the following products:
     Messageware Plus Pack 2000

 

SYMPTOM

 

In the Edit Signature page, users receive the following script error when clicking anywhere outside of the textbox followed by pressing the escape key

Line: 63
Char 2
Error: Object Expected
Code: 0
URL: http://<server>/exchange/username/?cmd=mwEditSig

 

RESOLUTION

Messageware has created a hotfix for Plus Pack 2000 to correct the script error.  The steps below outline how to apply the hotfix.

1.      Download and extract the updated file from the link below
http://w3.messageware.com/download/support/kb/91_PP_2000_Signature_Edit.zip
 

2.     Navigate to \Program Files\Exchsrvr\exchweb\controls and rename the current dlgeditsig.htm to dlgeditsig.old

3.     Copy the updated dlgeditsig.htm

4.     Clear the local browser cache

 

 

MORE INFORMATION


This issue does not occur in Exchange 2003 since the Signature component of Outlook Web Access is no longer a Plus Pack option.

 

 

This article applies to the following products:
     Messageware Plus Pack 2000

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