How to configure a load balanced environment for Messageware OWA Guard

This article applies to the following products:

            Messageware OWA Guard 2010

            Messageware OWA Guard 2013

            Messageware OWA Guard 2016

 

SUMMARY

 

This article outlines configuration needed in a load balanced environment to allow OWA Guard criteria rules to apply.

 

RESOLUTION

 

The following two configuration changes will need to be made on the load balancing device to allow Messageware OWA Guard criteria rules to apply:

 

1.     Enable IP based persistence on the device

2.     Configure the device to forward the Client IP address

 

By making these changes, OWA Guard will receive the originating IP address and any configured rules based on points of access will be applied in accordance with security policy.

 

This article applies to the following products:

            Messageware OWA Guard 2010

            Messageware OWA Guard 2013

            Messageware OWA Guard 2016