How to configure Messageware security products to be compatible with TMG when IP criteria is set

This article applies to the following products:
Messageware AttachView 2010

Messageware NavGuard 2010

Messageware TimeGuard 2010

 

SUMMARY

 

This article contains information on how to configure the Messageware security products to be compatible with TMG when IP criteria rules are set.

 

RESOLUTION

 

To configure the Messageware security products to be compatible with TMG to display the client IP, implement the steps below:

 

1.     On the CAS, navigate to the following location \Program Files\Messageware\Common Files\Settings

2.     Right-Click the CoreSettings.xml file and edit with a text editor (i.e. notepad)

3.     Locate ITEM ID 85 in the CORESETTINGS section and change the value to 1

a.     <ITEM ID="85" DESCR="Enable X-Forwarded-IP reading" VALUE="1" />

4.     Save changes and exit the file

5.     Restart the World Wide Web Publishing Service

 

On the TMG server, the below steps would need to be implemented.

 

1.     On the TMG server, go the properties of the OWA Firewall Policy

2.     Navigate to the To tab

a.     Place a checkmark beside Forward the original host header instead of the actual one (specified in the internal site name field)

b.     Choose the following radio button Requests appear to come from the original client

3.     Click on Apply and Ok

 

This article applies to the following products:
Messageware AttachView 2010

Messageware NavGuard 2010

Messageware TimeGuard 2010