Messageware OWA Suite 2010 compatibility with Exchange 2010 Service Pack 3

This article applies to the following products:
     Messageware OWA Suite 2010

 

SUMMARY

 

This article contains steps that are required to retain Messageware functionality when upgrading to Service Pack 3 for Exchange 2010

 

NOTE: The Messageware OWA Suite is compatible with Exchange 2010 Service Pack 3.  The list of products and versions tested with this Service Pack are listed below:

 

Messageware AttachView 2010 v2.1
Messageware CalendarPack 2010 v2.0d
Messageware NavGuard 2010 v2.2
Messageware OWA Print 2010 v2.5c

Messageware Plus Pack  2010 v2.1c
Messageware TimeGuard 2010 v2.1

 

PROCEDURE

 

Follow the procedure below on the Client Access Server/s where Messageware products are installed before upgrading to Service Pack 3

 

 

STEP 1:

 

Backup for Messageware Products settings file

 

Messageware settings may be exported to a zip file and later imported into the console after the upgrade is complete. 

 

1.     On the Messageware (Product Name) Administrative Console

2.     Navigate to Global Settings > Settings tab and click on the Export button

3.     Save the settings file at a temporary location

4.     Perform the steps 1 to 3 for all Messageware Products

 

STEP 2:

 

Removing the older version of the Messageware product

 

  1. Click on Start\Control Panel\Programs and Features
  2. Select the Messageware product and click on Uninstall/Change
  3. Proceed with removal of the program
  4. The uninstall will programmatically stop\start the World Wide Web Publishing Service

 

STEP 3:

 

Perform the Exchange 2010 Service Pack 3 upgrade

 

STEP 4:

 

 

Download and install all latest versions of Messageware Products.

 

Refer to the below Messageware Knowledgebase Article on how to upgrade to latest Messageware Products

 

How to verify and upgrade to the latest version of Messageware 2007/2010 products
http://m3.messageware.com/KB/Customer/KBArticle.aspx?articleid=222

 

STEP 5: (Optional Step )

 

Import Messageware Settings

 

1.     On the Messageware (Product Name) Administrative Console

2.     Navigate to Global Settings > Settings tab and click on the Import button

3.     Import the settings file saved earlier

4.     Perform the steps 1 to 3 for all Messageware Products

 

 

This article applies to the following products:
     Messageware OWA Suite 2010

 

 

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