Messageware AttachView install error: DLL function call crashed: setupcomplus.InstallComPlus

This article applies to the following products:
     Messageware AttachView 2003

     Messageware AttachView 2000

 

SYMPTOM

 

When installing Messageware AttachView on the Exchange Server, the install program terminates with the following error:

 

Error Number: 0x80040707

Description: DLL function call crashed: setupcomplus.InstallComPlus

 

RESOLUTION

 

Messageware AttachView uses the COM+ service to create and run the AttachView conversion engines.  To enable COM+, follow the steps below.

 

1.     On the server, select Administrative Tools\Services

2.     Enable the COM+ System Application

3.     Confirm access to Component Services by clicking on Start > Administrative Tools > Component Services

4.     Proceed with the installation of AttachView

 

 

This article applies to the following products:
     Messageware AttachView 2003

     Messageware AttachView 2000