Internet Explorer 10 users cannot search in Plus Pack Address book without enabling the compatibility mode

This article applies to the following products:
     Messageware Plus Pack 2007

 

SUMMARY

 

Internet Explorer 10 users cannot search in Plus Pack Address book without enabling the compatibility mode

 

CAUSE

This behavior occurs due to a header that is required inside of Plus Pack related responses.

RESOLUTION

 

To resolve this behavior you need to add Plus Pack header in IIS Manager by following the steps below.

 

1.       On the CAS, open IIS Manager (Start\Run\inetmgr)

2.       Navigate to Sites > Default Web Site > owa > X-PlusPack

3.       In the Features pane, double-click HTTP Response Headers

4.       In the Actions pane, click Add

a.        Under Name type: X-UA-Compatible

b.       Under Value type: IE=EmulateIE7

5.       Click OK

 

This article applies to the following products:
          Messageware Plus Pack 2007