Users receive a script message when accessing the Calendar page in OWA

This article applies to the following products:
      Messageware CalendarShare v1.9c 2007

 

SUMMARY

 

Users receive the following script message when accessing the calendar in OWA.

 

Outlook Web Access has encountered a Web browsing error

 

Exception Details

-----------------

Message: 'iH' is undefined

Url: https://<CAS_NAME>/OWA/8.3.245.1/scripts/premium/CSWbDmw_cdayvw.js

Line: 924

 

 

CAUSE

 

This issue occurs after applying Rollup update 6 and higher on Exchange Server 2007 Service Pack 3.

 

RESOLUTION

 

Follow the steps below to apply an updated CalendarShare file to correct this behavior.

 

1. On the CAS, download and extract the following to a temporary location

    http://w3.messageware.com/download/support/KB/716_CalendarShare_v1_9c_postfix.zip

2. Navigate to the following location \Program Files\Messageware\CalendarShare\Delta
    a. Rename the existing file csjs.ini to csjs.old
    b. Paste the updated csjs.ini
    c. Verify the NTFS permissions match
3. Open up the CalendarShare Management Console (Start > All Programs > Messageware 
 

    CalendarShare)
    a. Click on Refresh Tab
    b. Click the Refresh button
    c. Click on Apply and Ok
4. Restart the World Wide Web Publishing Service for changes to take effect


This article applies to the following products:
    Messageware CalendarShare v1.9c 2007