Messageware OWA Suite 2010 compatibility with Exchange 2010 Service Pack 2

This article applies to the following products:
     Messageware OWA Suite 2010

 

SUMMARY

 

This article contains steps that are required to retain Messageware functionality when upgrading to Service Pack 2 for Exchange 2010

 

NOTE: The Messageware OWA Suite is compatible with Exchange 2010 Service Pack 2.  The list of products and versions tested with this Service Pack are listed below:

 

Messageware AttachView 2010 v2.0a
Messageware CalendarPack 2010 v2.0a
Messageware NavGuard 2010 v2.1
Messageware OWA Print 2010 v2.5

Messageware Plus Pack  2010 v2.0c
Messageware TimeGuard 2010 v2.0a

 

PROCEDURE

 

Follow the procedure below on the Client Access Server/s where Messageware products are installed before upgrading to Service Pack 2:

 

  1. Backup of Microsoft files before the Service Pack 2 upgrade
    1. Navigate to \Program Files\Microsoft\Exchange Server\v14\ClientAccess\Owa and make a backup of the web.config file
    2. Navigate to \Program Files\Microsoft\Exchange Server\v14\ClientAccess\Owa\forms\basic and make a backup of the registry.xml file
    3. Navigate to \Program Files\Microsoft\Exchange Server\v14\ClientAccess\Owa\forms\premium and make a backup of the registry.xml file
  2. Proceed with the upgrade of Service Pack 2 for Exchange 2010.  In the process, the files in Step 1 will be overwritten
  3. Revert to the files that were backed up in step 1
    1. Navigate to \Program Files\Microsoft\Exchange Server\v14\ClientAccess\Owa and revert to the backup of the web.config file
    2. Navigate to \Program Files\Microsoft\Exchange Server\v14\ClientAccess\Owa\forms\basic and revert to the backup of the registry.xml file
    3. Navigate to \Program Files\Microsoft\Exchange Server\v14\ClientAccess\Owa\forms\premium and revert to the backup of the registry.xml file
  4. On the CAS, download and extract the following to a temporary location http://w3.messageware.com/download/support/images.zip 
    1. Navigate to \Program Files\Microsoft\Exchange Server\v14\ClientAccess\Owa\14.2.247.5\themes\basic
    2. Copy the files sp-dict.gif and sp-opts.gif to this location
  5. On the CAS, download and extract the following files http://w3.messageware.com/download/support/KB/709_AttachView_v2_0a_SP2_PostFix.zip
    1. Navigate to the following location \Program Files\Messageware\Common Files\
    2. Rename the existing CoreServices.dll to CoreServices.old
    3. Paste the updated CoreServices.dll
    4. Navigate to the following location \Program Files\Messageware\AttachView\vDir\mwmo\
    5. Rename the existing AttachView.dll to AttachView.old
    6. Paste the updated AttachView.dll
    7. Rename the existing AttachViewIsapi.dll to AttachViewIsapi.old
    8. Paste the updated AttachViewIsapi.dll
  6. Restart the World Wide Web Publishing Service for changes to take effect  

 

This article applies to the following products:
     Messageware OWA Suite 2010