Receiving HTTP Error 404 when trying to print contacts using OWA Print using OWA Light browser

This article applies to the following products:
     Messageware OWA Print 2007 v 2.0

 

SYMPTOM

 

Receiving HTTP Error 404 when trying to print contacts using OWA Print using OWA Light browser

 

CAUSE

 

The behaviour occurs due to missing entries in the CoreSettings.XML and DefaultCoreSWSettings.xml for OWA Print


RESOLUTION

 

Follow the steps below to resolve the behaviour

 

1.     On the CAS, navigate to \Program Files\Messageware\OWA Print\Settings

2.     Back up DefaultCoreSWSettings.XML and CoreSettings.XML

3.     Right click and Edit DefaultCoreSWSettings.XML file using Notepad

a.     Locate the following tag

 

<SUBSCRIBE FOLDER="X-OWAPrint" FOLDERONLY="1" Type="1">

 

b.    Copy the following missing entries under the tag above

 

< SEACHINFO Type =" 23 " PARAM ="" SUBFOLDER =" cmd/mwpvprndlgcont/ " EXTENSIONS =""/>

< SEACHINFO Type =" 24 " PARAM ="" SUBFOLDER =" cmd/mwpvprnconscont/ " EXTENSIONS =""/>

< SEACHINFO Type =" 25 " PARAM ="" SUBFOLDER =" cmd/mwpvprncont/ " EXTENSIONS =""/>

< SEACHINFO Type =" 26 " PARAM ="" SUBFOLDER =" cmd/mwpvprnoptdlg/ " EXTENSIONS =""/>

< SEACHINFO Type =" 27 " PARAM ="" SUBFOLDER =" cmd/mwpvprnbcprev/ " EXTENSIONS =""/>

 

c.     Locate the following tag

 

</SUBSCRIBTIONS>

 

d.    Copy the following missing entries under the tag

< REDIRECTIONS >

< REDIRECT FROM =" /premium/uglobal.js " TO =" /premium/mw_uglobal.js "/>

< REDIRECT FROM =" /premium/cdayvw.js " TO =" /premium/mw_cdayvw.js "/>

< REDIRECT FROM =" /premium/contactvw.js " TO =" /premium/mw_contactvw.js "/>

< REDIRECT FROM =" /premium/fedtcnt.js " TO =" /premium/mw_fedtcnt.js "/>

< REDIRECT FROM =" /premium/fedtdl.js " TO =" /premium/mw_fedtdl.js "/>

</ REDIRECTIONS >

 

e.     Save and Close the file

f.      Navigate to \Program Files\Messageware\Common Files\Settings

g.    Right click and Edit CoreSettings.XML file using Notepad

h.     Locate the following tag

 

<SUBSCRIBE FOLDER="X-OWAPrint" FOLDERONLY="1" Type="1">

 

i.      Copy the following missing entries under the tag above

 

< SEACHINFO Type =" 23 " PARAM ="" SUBFOLDER =" cmd/mwpvprndlgcont/ " EXTENSIONS =""/>

< SEACHINFO Type =" 24 " PARAM ="" SUBFOLDER =" cmd/mwpvprnconscont/ " EXTENSIONS =""/>

< SEACHINFO Type =" 25 " PARAM ="" SUBFOLDER =" cmd/mwpvprncont/ " EXTENSIONS =""/>

< SEACHINFO Type =" 26 " PARAM ="" SUBFOLDER =" cmd/mwpvprnoptdlg/ " EXTENSIONS =""/>

< SEACHINFO Type =" 27 " PARAM ="" SUBFOLDER =" cmd/mwpvprnbcprev/ " EXTENSIONS =""/>

 

j.      Locate the following tag fro OWA Print

 

</SUBSCRIBTIONS>

 

k.     Copy the following missing entries under the tag

 

< REDIRECTIONS >

< REDIRECT FROM =" /premium/uglobal.js " TO =" /premium/mw_uglobal.js "/>

< REDIRECT FROM =" /premium/cdayvw.js " TO =" /premium/mw_cdayvw.js "/>

< REDIRECT FROM =" /premium/contactvw.js " TO =" /premium/mw_contactvw.js "/>

< REDIRECT FROM =" /premium/fedtcnt.js " TO =" /premium/mw_fedtcnt.js "/>

< REDIRECT FROM =" /premium/fedtdl.js " TO =" /premium/mw_fedtdl.js "/>

</ REDIRECTIONS >

 

l.      Save and Close the file

4.     Restart the World Wide Web Publishing Service for changes to take immediate effect

 

 

MORE INFORMATION

 

This behavior will be corrected in future version of OWA Print

 

This article applies to the following products:
     Messageware OWA Print 2007 v 2.0