Receiving "The Primary SMTP address must be specified when referencing a mailbox" error when trying to print shared calendar using OWA Print

This article applies to the following products:  
      Messageware OWA Print 2007 v2.0a and earlier

  SUMMARY

       Receiving SMTP error when trying to print shared calendar using OWA Print

 

CAUSE

 

The behavior occurs when primary SMTP address of the user is changed and OWA Print is referencing the old SMTP address

 

RESOLUTION

 

To correct this behavior proceed on upgrading to the latest version of OWA Print. This behavior has been corrected in OWA Print 2.0c.

 

MORE INFORMATION

 

How to verify and upgrade to the latest version of Messageware 2007 products

http://m3.messageware.com/KB/Customer/KBArticle.aspx?articleid=222

 

This article applies to the following products:  
      Messageware OWA Print 2007 v2.0a and earlier