Users are not logged off from their OWA session after click on "leave this page" NavGuard message

This article applies to the following products:  
     Messageware NavGuard 2007

 

SUMMARY

 

Users are not logged off from their OWA session after click on "leave this page" NavGuard message,when accessing OWA via ISA/TMG server 

 

CAUSE

 

The behavior occurs when the value for Published server logoff URL is missing from the ISA Web publishing rule for the OWA Web Site

 

RESOLUTION

 

To correct this behavior, proceed on adding the recommended URL to this field by following the steps mentioned below

1.       On the ISA server, open up ISA Server Management Console

2.       Navigate to Firewall Policy

3.       Locate the Web publishing for OWA

4.       Select and right-click on properties

5.       Browse to Application Settings tab

6.       Add  ?cmd=logoff  to Published server logoff URL field

7.       Click on Apply and OK

 

This article applies to the following products:  
     Messageware NavGuard 2007