Unable to uncheck and save "Show reminder alerts" feature under OWA Options using OWA light browser

This article applies to the following products:
     Messageware Plus Pack 2.4c

 

SYMPTOM

 

Users are unable to uncheck and save "Show reminder alerts" feature under OWA Options using OWA light browser

 

RESOLUTION

            To resolve this behavior proceed on following the steps mentioned below

 

1.     On the CAS, download and extract the following file to a temporary location http://w3.messageware.com/download/support/KB/664_PlusPack_2_4c_OWALight_Options_PostFix.zip

2.     Navigate to \Program Files\Messageware\Plus Pack\Delta\

a.     Rename the existing ppjs.ini to ppjs.old

b.    Paste the updated ppjs.ini

c.     Verify the NTFS permissions match with the existing

3.     Open up the Plus Pack Management Console (Start\All Programs\Messageware Plus Pack\)

a.     Navigate to the Refresh tab

b.    Click the Refresh button

c.     Click on Apply and Ok

4.     Restart the World Wide Web Publishing Service for changes to take immediate effect

 

MORE INFORMATION

 

           This has been corrected in Messageware Plus Pack version 2.5                

 

This article applies to the following products:
     Messageware Plus Pack 2.4c

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