Users are experiencing multiple behaviours in OWA light when using the Safari browser

This article applies to the following products:  
          Messageware OWA Suite 2007 R1364

          Messageware OWA Suite 2009 R1364            

 

SYMPTOM

 

Users are experiencing multiple behaviours in OWA light when using the Safari after upgrading to OWA Suite 2009

 

SYMPTOM 1

 

All icons are missing from Calendar page

 

SYMPTOM 2

 

Receiving blank page when navigating between Mail, Contacts and Calendar pages

 

CAUSE

 

The behaviour occurs due to the Content length missing from OWA request pertaining to image files

 

RESOLUTION

 

To resolve this behaviour proceed on following the steps mentioned below

 

1.     On the Exchange Server, download and extract the following file to a temporary location

2.     http://w3.messageware.com/download/support/KB/658_OWASuite2009_Safari_postfix.zip

3.     Navigate to \Program Files\Messageware\Common Files

a.     Rename CoreServices.dll to CoreServices.old

b.    Copy the updated CoreServices.dll to this location

c.     Verify NTFS permissions matches to the existing file

d.    Restart World Wide Web Publishing Service

 

MORE INFORMATION

 

               This behaviour will be corrected in future version of Messageware OWA Suite       

 

This article applies to the following products:  
          Messageware OWA Suite 2007 R1364

          Messageware OWA Suite 2009 R1364        

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