Users are unable to mark a task as complete on the OWA Today page

This article applies to the following products:
     Messageware Plus Pack v2.4c 2007

     

 

SYMPTOM

 

When users access the OWA Today page they are unable to mark a task as complete by placing a checkmark beside the task.

 

CAUSE

 

 This occurs with Exchange Server 2007 Service Pack 3 installed and an update to the Plus Pack is required.

 

RESOLUTION

 

To correct this behavior, apply the updated files as per the steps indicated below.

 

1.     On the CAS, download and extract the following file to a temporary location http://w3.messageware.com/download/support/kb/633_PlusPack_2_4c_OWAToday_Tasks_PostFix.zip

2.     Navigate to \Program Files\Microsoft\Exchange Server\ClientAccess\Owa\MWScripts\PlusPack\2.4\

a.     Rename the existing mw_owatodaybasic.js to mw_owatodaybasic.old

b.    Paste the updated mw_owatodaybasic.js

c.     Rename the existing mw_owatodaypremium.js to mw_owatodaypremium.old

d.    Paste the updated mw_owatodaypremium.js

e.     Verify the NTFS permissions match

3.     Clear the client side browser cache

 

This article applies to the following products:
     Messageware Plus Pack v2.4c 2007