Unable to monitor the health state of Exchange Front-End server using SCOM 2007 SP1

This article applies to the following products:
     Messageware AttachView v8.6 2003

     

 

SYMPTOM

 

The health of the OWA Front-End server cannot be monitored when using SCOM 2007 SP1.  The following error appears in the operations event log.

 

Source:        Health Service Script

Date:          <Date>

Event ID:      2015

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      <Server_Name>

Description:

 

OWA logon verification

OWA Logon failed.

URL: https://localhost/Exchange/<SCOM_AdministratorAccount>

HTTP Code: 401

Descripton: System.Net.WebException: The remote server returned an error: (401) Unauthorized.

   at System.Net.HttpWebRequest.GetResponse()

   at Microsoft.Exchange.ManagementPack.ManagementPackOwa.OwaAvailability.GetPage(String url, NetworkCredential credential, CookieCollection cookies, HttpStatusCode& httpStatus, WebExceptionStatus& webexStatus)

 

 

RESOLUTION

 

To correct the behavior apply the steps below on the Front End server where AttachView is present.

 

1.     On the CAS, download and extract the following file to a temporary location http://w3.messageware.com/download/support/kb/627_AttachView_8_6_PostInteroperableFix.zip

2.     Double-Click on the vcredist_x86.exe to install the Visual Studio 2005 SP1 C++ ATL redistributable security update

3.     Navigate to \Program Files\Messageware Core Services\Filter\

a.     Rename the existing MW_Core.dll to MW_Core.old

b.    Paste the updated MW_Core.dll

c.     Verify the NTFS permissions match

4.     Restart the World Wide Web Publishing Service for changes to take immediate effect

 

This article applies to the following products:
     Messageware AttachView v8.6 2003

 

 

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