Users receive a digital certificate error when saving attachments using Firefox

This article applies to the following products:
     Messageware AttachView 2007

     

 

SYMPTOM

 

When users save attachments in OWA using the java applet they receive a digital signature error has occurred message and the certificate is not valid.

 

CAUSE

 

This occurs because the java certificate has expired.

 

RESOLUTION

 

To correct this behavior, proceed with applying the steps below.

 

1.     On the CAS, download and extract the following file to a temporary location http://w3.messageware.com/download/support/kb/624_AttachView_1_9_JavaSaveControl.zip

2.     Navigate to \Program Files\Microsoft\Exchange Server\ClientAccess\Owa\MWScripts\AttachView\1.9

a.     Rename the existing smwSave.jar to smwSave.old

b.    Paste the updated smwSave.jar

c.     Rename the existing mw_SaveX.htm to mw_SaveX.old

d.    Paste the updated mw_SaveX.htm

e.     Rename the existing mw_Save.htm to mw_Save.old

f.     Paste the updated mw_Save.htm

g.    Verify the NTFS permissions match with the existing file

3.     Clear the client side browser cache

 

This article applies to the following products:
     Messageware AttachView 2007

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