How to disable Auto-download feature of the Plus Pack client-side components

This article applies to the following products:
     Messageware Plus Pack 2003
     Messageware Plus Pack 2000

 

 

SUMMARY

 

This article provides steps to disable the Auto-download feature in the Plus Pack settings. When this feature is disabled, users are no longer prompted to download the Plus Pack client-side components when logging into Outlook Web Access.

 

RESOLUTION

1.     Open the Plus Pack Administrative Console (Start\All Programs\Messageware Incorporated\Plus Pack for Outlook Web Access\Plus Pack Administrative Console)

2.     Select the Autodownload tab

3.     Uncheck the “Autodownload client software to users when OWA opens” option

4.     Restart the World Wide Web Publishing Service for the change to take effect


MORE INFORMATION


The current version of the Plus Pack does not require users to download client-side components with the exception of the Messageware Compress and Attach component

 

 

This article applies to the following products:
     Messageware Plus Pack 2003
     Messageware Plus Pack 2000