The Exchange server issued an unexpected response (404) error when viewing Public Folder distribution lists

This article applies to the following products:
     Messageware Plus Pack v1.0 2010

 

 

SYMPTOM

 

When users access a Public Folder distribution list using the Plus Pack address book, they receive the following message in the preview pane. This issue occurs when using OWA Light only.

 

The Exchange server issued an unexpected response (404)

 

CAUSE

 

This behavior occurs due to a missing file (mw_readdistributionlist.aspx) on the Client Access Server where the Plus Pack is installed.

 

RESOLUTION

 

To correct this behavior follow steps below on applying the mw_readdistributionlist.aspx on the Client Access Server.

 

1.     On the CAS, download and extract the file to a temporary location http://w3.messageware.com/download/support/KB/607_PlusPack_v1_0_previewdistributionlist.zip

2.     Navigate to \Program Files\Microsoft\Exchange Server\v14\ClientAccess\Owa\forms\basic\

3.     Paste the mw_readdistributionlist.aspx to this location

 

 

This article applies to the following products:
     Messageware Plus Pack v1.0 2010