Personal contacts appear in the Plus Pack Address Book with the LDAP String of the user

This article applies to the following products:
     Messageware Plus Pack v2.4 2007

 

 

SYMPTOM

 

When adding a personal contact from the GAL, the display name of the contact shows the LDAP Query of the user when it is accessed from the Plus Pack address book.

 

RESOLUTION

 

To correct this behavior, apply the updated Plus Pack DLL, following the steps below.

 

1.     On the CAS, download and extract the file to a temporary location http://w3.messageware.com/download/support/KB/589_PlusPack_2_4_Personal_PublicFolder_ContactDisplayName_PostFix.zip

2.     Navigate to \Program Files\Messageware\Plus Pack\VDir\Bin\

a.     Rename the existing PlusPack.dll to PlusPack.old

b.    Paste the updated PlusPack.dll

c.     Verify the NTFS permissions match with the existing file

3.     Restart the World Wide Web Publishing Service for changes to take immediate effect

 

 

MORE INFORMATION

 

This update will be included in the next release of Plus Pack.

 

 

 

This article applies to the following products:
     Messageware Plus Pack v2.4 2007