Personal contacts are not populating after installing PlusPack on the Exchange server

This article applies to the following products:
     Messageware PlusPack 2.3    

 

SYMPTOM

 

Personal contacts are not populating after installing PlusPack 2.3

 

CAUSE

 

This behavior occurs because of outdated MwPPExAcc.dll file

 

RESOLUTION

 

1.      Download the updated files from the link below and extract the file to a temporary location

http://w3.messageware.com/download/support/KB/546_PlusPack2_3_PersonalContact_PostFix.zip

 

2.      On the Exchange server navigate to \Program Files\Messageware\Plus Pack\bin

a.     Rename MwPPExAcc.dll file to MwPPExAcc.old

b.    Copy the updated MwPPExAcc.dll to this location

c.     Copy Gacutil.exe file to this location

d.    Open up command prompt (Start/Run/cmd)

e.     Navigate to \Program Files\Messageware\Plus Pack\bin

f.     Type the following:

gacutil.exe /u MWPPEXACC /r OPAQUE MWPPEXACC MessagewarePlusPackExchangeAccess

g.    Type the following:

gacutil.exe /i "X:\program files\messageware\plus pack\bin\MwPPExAcc.DLL" /r OPAQUE MWPPEXACC MessagewarePlusPackExchangeAccess

 

3.        Restart the World Wide Web Publishing Service for the changes to take effect

 

 

This article applies to the following products:
     Messageware PlusPack 2.3