How to upgrade to the latest version of Messageware AttachView and apply the previous settings

This article applies to the following products:
     Messageware AttachView 2003

     Messageware AttachView 2000

 

SUMMARY

 

This article outlines how to upgrade to the latest version of Messageware AttachView from a previous version. Information on how to retain the current settings is included.

 

RESOLUTION

 

Below is a summary of the steps to upgrade Messageware AttachView.

 

A)    Download the latest Messageware AttachView install program

B)    Save a copy of the Messageware AttachView settings prior to uninstalling

C)    Uninstall the current version

D)    Install Messageware AttachView

 

Refer to the details below.

 

A)    Download the Messageware AttachView install program

1.     Visit http://www.messageware.com, select Members > Customer Sign In

2.     Enter the Customer Number and License Key

3.     Expand the view for “Messageware AttachView <Exchange Version>

4.     Click on “Download

5.     Save the executable file to a location on the hard disk

B)    Save a copy of the Messageware AttachView settings prior to uninstalling

AttachView 8.0 or higher
Messageware AttachView settings may be exported to a zip file and later imported into the console after the upgrade is complete.  On the Messageware AttachView Administrative Console, navigate to Global Settings > Settings tab and click on the Export button


AttachView 7.0 or earlier

Navigate to Program Files\Messageware Incorporated\Messageware AttachView for Outlook Web Access and save a copy of the Settings folder

 

C)    Uninstall the current version

1.     Click on Start > Control Panel > Add or Remove Programs

2.     Select AttachView for Outlook Web Access and click on Change/Remove

3.     Proceed with removal of the program

4.     Un-installation will programmatically prompt for stopping and starting the World Wide Web Publishing Service

5.     Login to Outlook Web Access and verify functionality

D)    Install Messageware AttachView

1.     Run the AttachView install program

2.     Proceed with the steps on-screen for installing Messageware AttachView. The install program may prompt to apply the previous settings

3.     Stopping and starting the World Wide Web Publishing Service is required during the installation process

 

 

This article applies to the following products:
     Messageware AttachView 2003

     Messageware AttachView 2000