"Object doesn't support this property or method" error when printing a shared calendar

This article applies to the following products:
     Messageware CalendarShare 1.8

     Messageware OWA Print 1.0a

 

SYMPTOM

Users receive the following script error when printing a shared calendar

Line: 120
Char: 3
Error: Object doesn't support this property or method
Code: 0
URL: https://mail.companyname.org/owa/X-OWAPrint/cmd/mwpvprndlg/?theme=0$mwpvt=d

CAUSE

This behavior occurs if mw_cscalview file has been modified incorrectly


RESOLUTION

To correct this behavior, follow the steps below to apply the correct CalendarShare JavaScript file on the CAS

 

1.      Download and extract the zip file in the link below, to a temporary location
                   http://w3.messageware.com/download/support/kb/490_CS18_mw_cscalview.zip

2.      Navigate to \Program Files\Microsoft\Exchange  Server\ClientAccess\Owa\MWScripts\CalendarShare\1.8

3.      Rename the mw_cscalview.js to mw_cscalview.old

4.      Paste the correct mw_cscalview.js file and verify the NTFS permission

 

MORE INFORMATION

For more information regarding script error occurs when printing calendars using OWA Print, see the KB article below

Script error occurs when printing calendars using OWA Print

http://m3.messageware.com/kb/customer/KBArticle.aspx?articleid=368

 

 

This article applies to the following products:
     Messageware CalendarShare 1.8

     Messageware OWA Print 1.0a