Reoccurring appointments on shared calendars are not printing correctly

This article applies to the following products:
     Messageware OWA Print 2007

 

 

SYMPTOM

 

Reoccurring appointments on shared calendars are not printing correctly.

 

CAUSE

 

This issue occurs due to an outdated OWA Print DLL File.  

 

RESOLUTION

 

To correct this issue, download the following link and apply the updated OWA Print DLL fix to all CAS Server/s where OWA Print is installed.

 

1.   Download and extract the fix from the link below

http://w3.messageware.com/download/support/kb/488_OWAPrint10a_calendarview_fix.zip

2.   On the CAS where OWA Print is installed, navigate to \Program Files\Microsoft\Exchange Server\ClientAccess\Bin

a.    Rename Messageware.Exchange.Web.UI.Print.dll to Messageware.Exchange.Web.UI.Print.old

b.   Copy the updated Messageware.Exchange.Web.UI.Print.dll file to this location

3.   Navigate to \Program Files\Microsoft\Exchange Server\ClientAccess\Owa\forms\basic

a.    Rename MwCalendarPrintGridControl.ascx to MwCalendarPrintGridControl.old

b.    Copy the updated MwCalendarPrintGridControl.ascx file to this location

4.   Navigate to \Program Files\Microsoft\Exchange Server\ClientAccess\Owa\forms\premium

a.     Rename MwCalendarPrintGridControl.ascx to MwCalendarPrintGridControl.old

b.     Copy the updated MwCalendarPrintGridControl.ascx file to this location

5.   Restart the World Wide Web Publishing Services for changes to take effect

 

 

This article applies to the following products:
     Messageware OWA Print 2007