Appointments created with non-standard intervals are printed incorrectly

This article applies to the following products:

Messageware OWA Print 2009

SYMPTOM

Appointment that are created using non-standard 30 minutes intervals are being printed incorrectly. For example, an appointment taking place from 12:15 to 12:45 is printed as 12:00 to 1:00

RESOLUTION

The following update allows users to print appointments that are created using 15 minute intervals.

1.

Download the updated files from the link below. Two folders will be extracted, premium and basic, and they will both contain files with the same file name

a.

http://w3.messageware.com/download/support/kb/470_OwaPrint_15min_interval.zip

2.

On the CAS navigate to \Program Files\Microsoft\Exchange Server\ClientAccess\Owa\forms\premium

a.

Rename MwCalendarPrintWebForm.aspx to MwCalendarPrintWebForm.old

b.

Copy the MwCalendarPrintWebForm.aspx file from the extracted premium folder into this folder

3.

On the CAS navigate to \Program Files\Microsoft\Exchange Server\ClientAccess\Owa\forms\basic

a.

Rename MwCalendarPrintWebForm.aspx to MwCalendarPrintWebForm.old

b.

Copy the MwCalendarPrintWebForm.aspx file from the extracted basic folder into this folder

This article applies to the following products:

Messageware OWA Print 2009