Receiving error “404 - File or directory not found” when viewing attachments

This article applies to the following products:
     Messageware AttachView 2007

 

SUMMARY

 

When viewing attachments OWA, the following error occurs:

 

  “404 - File or directory not found”

 

CAUSE

 

This error is related to the Request Filtering feature configured on the Web server, which allows an Exchange administrator to deny access to a particular directory in a requested URL.

 

RESOLUTION

 

1.      On the Exchange server, launch notepad and open the following file:

\Windows\System32\inetsrv\config\applicationHost.config

2.      Perform a search for the <requestFiltering> element, followed by searching for the <hiddenSegments> element

3.      In the <hiddenSegments> element, delete the following entry
<add segment="bin" />
 

4.      Save the file and exit from notepad

 

MORE INFORMATION

 

For additional information regarding this behavior, see the web site below

 

Error message when you try to visit a Web page that is hosted on IIS 7.0: "HTTP Error 404.8 – HIDDEN_NAMESPACE"
http://support.microsoft.com/kb/942047/

 

This article applies to the following products:
     Messageware AttachView 2007

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