Receiving "page cannot be displayed" error when accessing the change password button in OWA

This article applies to the following products:
     Messageware Plus Pack 2003

     Messageware Plus Pack 2000



SYMPTOM

Users get the "page cannot be found" error when clicking on the Change Password button in OWA.

RESOLUTION

This issue is unrelated to Messageware’s product line. Microsoft has confirmed that this is a problem with Microsoft Exchange 2000 Server and Microsoft Exchange 2003 Server. Please refer to Microsoft knowledge base articles below to obtain a resolution to this problem.

REFERENCES

For additional information click on the following links to view some of the articles in the Microsoft knowledge base.

FIX: You experience various problems when you use the Password Change pages in IIS 5.0
http://support.microsoft.com/kb/831047/

Implementing the Change Password feature with Outlook Web Access
http://support.microsoft.com/kb/297121/en-us

 

This article applies to the following products:
     Messageware Plus Pack 2003

     Messageware Plus Pack 2000