When printing the Work Week view the incorrect starting and ending day of the work week are printed

This article applies to the following products:
     Messageware OWA Print 1.0a 2007

 

SYMPTOM

 

When printing the Work Week using OWA Print the incorrect starting and ending day of the work week is printed

 


RESOLUTION

 

To correct this issue follow the steps below to apply an updated OWA Print dll file:

 

Note:  Restart the World Wide Web Publishing Service is required for changes to take immediate effect

Note: Verify the NTFS Permissions match with the existing file

1.     On the CAS, download and extract the following file to a temporary location http://w3.messageware.com/download/support/KB/450_OWA_Print_R758_PostFix.zip 

2.     Navigate to the following location \Program Files\Microsoft\Exchange Server\ClientAccess\owa\bin

a.     Rename the existing Messageware.Exchange.Web.UI.Print.dll to Messageware.Exchange.Web.UI.Print.old

b.    Paste the updated Messageware.Exchange.Web.UI.Print.dll

c.     Verify the NTFS permissions match

d.    Restart the World Wide Web Publishing Service for changes to take immediate effect

3.     Clear the client side cache and login to OWA

4.     Users will now be able to successfully print calendars

 


MORE INFORMATION

 

This issue will be corrected in the next version of OWA Print

 


This article applies to the following products:  
     Messageware OWA Print 1.0a 2007