Event error 202 is logged in the application log when restricted views are enabled

This article applies to the following products:
     Messageware OWA Suite 2009

 

SYMPTOM

 

When restricted views are enabled in one of the three security products (AttachView, NavGuard or TimeGuard) an EventID 202 error occurs in the application event logs:

 

ERROR: Access is denied.
. GetOU failed to initialize for NT AUTHORITY\IUSR HR= 0x80070005

 

 

RESOLUTION

 

 

We have corrected this in an updated CoreServices.dll, please see steps below on applying the updated file.  The updated file corrects the anonymous errors in the Eventlogs.

 

 

1.     On the CAS, download and extract the following CoreServices.dll to a temporary location http://w3.messageware.com/download/support/KB/434_CoreServices_1_8_0_29.zip 

2.     Navigate to \Program Files\Messageware\Common Files

a.     Rename the existing CoreServices.dll to CoreServices.old

b.    Paste the updated CoreServices.dll

c.     Verify the NTFS permissions match

3.     Restart the World Wide Web Publishing Service for changes to take immediate effect

4.     Event ID 202 will no longer get logged in the application event log

 

    

This article applies to the following products:
     Messageware OWA Suite 2009