How to download and apply CoreServices.dll version 1.8.0.28

 

This article applies to the following products:
     Messageware OWA Suite 2009

 

SUMMARY


This article provides information on how to download and apply an updated CoreServices.dll file which includes fixes for the following scenarios:

 

  ·         Memory leak on Windows 2008 Servers

  ·         Stability issues in certain high load environments

 

It is recommended to apply the updated CoreServices.dll on all Client Access Servers where Messageware products are installed.

 

 

CONFIGURATION

 

To apply the updated CoreServices.dll (version 1.8.0.28) follow the steps below:

 

1.     On the CAS, launch a browser session and download and extract the updated coreservice.dll using the following link: http://w3.messageware.com/download/support/KB/410_CoreServices_R842_Apr_8_2009.zip

2.     Navigate to \Program Files\Messageware\Common Files

3.     Rename the existing CoreServices.dll to CoreServices.old

4.     Paste the updated CoreServices.dll into this location

5.     Note: Verify the NTFS permissions on the new file to match with the previous one

6.     Restart the World Wide Web Publishing Service for the changes to take effect

 

 

This article applies to the following products:
     Messageware OWA Suite 2009