Changes made in the Messageware Management Consoles do not take effect

This article applies to the following products:
     Messageware OWA Suite 2007
     Messageware OWA Suite 2009

 

SYMPTOM

 

On Windows Server 2008 when applying changes in any of the Messageware product Management Consoles followed by restarting the World Wide Web Services, the changes do not take affect

 

CAUSE

 

This behavior occurs when an administrator is logged into the server using an account which is not a member of the relative Active Directory security groups.

 

RESOLUTION

 

To ensure that changes take effect within any of the Messageware product Management Consoles, log into the server using an account which had the appropriate group membership and administrative privileges.

 

This article applies to the following products:
     Messageware OWA Suite 2007

     Messageware OWA Suite 2009

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