Event error 202 is logged in the application log when restricted views are enabled

This article applies to the following products:
     Messageware OWA Suite 2009

 

SYMPTOM

 

When restricted views are enabled in the Plus Pack Management Console an EventID 202 error occurs in the event logs “. GetDN failed to initialize for <DOMAIN_NAME\Administrator> HR= 0x80070005”

 

CAUSE

 

This occurs when the Anonymous account on the Default Web Site is set to use a Domain Admin account in IIS instead of the IUSR Account.

 

RESOLUTION

 

To correct this behavior change the Anonymous account to use the default local account IUSR_<Computer_Name>

 

1.     On the CAS, open up the IIS Manager (Start\Run\inetmgr)

2.     Navigate to Web Sites > Default Web Site

3.     Right-Click on Default Web Site and select Properties

4.      the Directory Security tab click on Edit button under Authentication and access control

5.     Enable Anonymous access and select the IUSR_<Computer Name> for the username and the enter the Password

6.     Click OK, Apply and OK

 

This article applies to the following products:
     Messageware OWA Suite 2009