The Plus Pack Address book does not populate with any recipients

This article applies to the following products:
      Messageware Plus Pack 2007

 

 

SYMPTOM

 

When opening the Plus Pack Address Book, there are no recipients populated and the top right drop down menu does not contain any items

 

CAUSE

 

This issue occurs when the Workstation service is not started on the CAS where the Plus Pack is installed

 

RESOLUTION

To resolve this behavior, start the Workstation service on the CAS where the Plus Pack is installed  

 

 

This article applies to the following products:

     Messageware Plus Pack 2007