DLL files appear to be locked during the installation or removal of Messageware products

This article applies to the following products:
     Messageware OWA Suite 2007

 

SYMPTOM

 

One or more of the following files appear to be locked during the installation or removal of Messageware products

 

mwATTV_evt (AttachView)

mwNV_evt.dll (NavGuard)

mwCalendar_evt.dll (CalendarShare)

mwTG_evt.dll (TimeGuard)

mwPP_evt.dll (PlusPack)

 

 

CAUSE

 

This behavior occurs when one of the above files is in use by the event viewer

 

 

RESOLUTION

 

Ensure that the Event viewer is closed prior to installing or removing Messageware products

 

This article applies to the following products:
     Messageware OWA Suite 2007

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