NavGuard warning message does not appear when navigating away from OWA

This article applies to the following products:
     Messageware NavGuard 1.5a

 

 

SYMPTOM

 

Users may not receive a NavGuard warning message when attempting to navigate away from their OWA session when using Light browsers

 

CAUSE

 

This behavior occurs due to a misconfiguration in the NavGuard settings file

 

RESOLUTION

To enable the NavGuard warning message follow the steps below.

 

 

1.     On the CAS, navigate to \Program Files\Messageware Incorporated\NavGuard for Outlook Web Access\Settings

2.     Make a backup of the settings_0.xml file

3.     Edit the settings_0.xml file using an editor such as notepad

4.     Replace the entire Measure ID 122 xml tag with the xml tag below

 

<MEASURE ID="122" DESCR="Cancel NavAway browsers list; List of '|' separated user agent strings, may contain wild chars (*?); see example above" VALUE="*Safari*|*MSIE 5.0*Win*|*MSIE*Netscape*|*Firefox/2.*|*Firefox/3.*|*Navigator/9.*|*Mozilla/5.0*Macintosh*Gecko/20071127*"/>

5.     Save the changes

6.     Restart the World Wide Web Publishing Services for changes to take affect

 

MORE INFORMATION

 

This behavior will be corrected in the next release of NavGuard

 

This article applies to the following products:
     Messageware NavGuard 1.5a