Script error occurs when printing calendars using OWA Print

This article applies to the following products:
     Messageware OWA Print v1.0

 

 

SYMPTOM

 

When using Messageware OWA Print for printing calendars, a script error may occur similar to the one below

 

 Line: 120

Char: 3

Error: Object doesn't support this property or method

Code: 0

URL: https://<servername>/owa/X_OWAPrint/cmd/mwpvprndlg/?

 

CAUSE

 

This behavior occurs due to an interoperability issue with CalendarShare 1.6

 

RESOLUTION

To ensure interoperability with CalendarShare, apply one of the resolutions below

 

Resolution 1: Apply the updated CalendarShare javascript file below


1.      Download the updated CalendarShare javascript file below and place it in a temporary location
http://w3.messageware.com/download/support/kb/368_CS16_OWAPrint10_fix.zip

2.      On the CAS navigate to \Program Files\Microsoft\Exchange Server\ClientAccess\Owa\MWScripts\CalendarShare\1.5

3.      Rename the file mw_cscalview.js to mw_cscalview.old

4.      Copy the updated mw_cscalview.js file

5.      On the client machines, clear the browser cache

 

Resolution 2: Upgrade to CalendarShare 1.8a

 

How to verify and upgrade to the latest version of Messageware 2007 products
http://m3.messageware.com/kb/customer/KBArticle.aspx?articleid=222

 

 

This article applies to the following products:
     Messageware OWA Print v1.0