The ActiveSend tab is missing from the Plus Pack Management Console

This article applies to the following products:
     Messageware Plus Pack 1.6

 

 

SYMPTOM

 

The ActiveSend tab is missing from the Plus Pack Management Console

   

CAUSE

    

The ActiveSend tab is not available in the Plus Pack Management Console when an individual product key is used to install the product.

   

RESOLUTION

 

The presence of the ActiveSend tab in the Plus Pack Management Console is dependent on the type of license that has been used to install the product.

 

For the ActiveSend tab to be available in the Plus Pack Management Console, it is required to use an OWA Suite key for the installation.

 

To request addition information on licensing, contact Messageware Sales at 905-812-0638 x411.

 

This article applies to the following products:
     Messageware Plus Pack 1.6