When saving an attachment users receive “Applet Messageware AttachView Add-in for saving File notified”

This article applies to the following products:
     Messageware AttachView 2007

 

 

SYMPTOM

 

When saving an attachment using a light browser the following error message appears:

 

Applet Messageware AttachView Add-in for saving File notified”

 

CAUSE

 

This issue occurs if there is a mismatch in the authentication settings configured on the MWScripts or the EWS virtual directory.

 

RESOLUTION

 

To correct this issue, apply the steps below on the CAS where AttachView is installed:

 

1.      On the CAS launch the IIS Manager and expand the OWA virtual directory

2.      Right-click on the MWScripts virtual directory and select Properties

3.      Move to the Directory Security tab, click on Edit under Anonymous access and authentication control and place a checkmark next to Anonymous authentication

4.      Click OK, then Apply and OK

5.      Right-click and select Properties of the EWS virtual directory

6.      Move to the Directory Security tab, click on Edit under Anonymous access and authentication control and place a checkmark next to Integrated authentication

7.      Click on Ok, then Apply and Ok.

 

 

This article applies to the following products:  
     Messageware AttachView 2007

 

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