AttachView installation Error Number: 0x80040707 Description: DLL function call crashed: setupcomplus.InstallComPlus

This article applies to the following products:
     Messageware AttachView 2003

     Messageware AttachView 2000

 

SYMPTOM

During the AttachView installation the Administrator receives the below error and the installation terminates.

Unhandled Exception
Error Number: 0x80040707
Description: DLL function call crashed: setupcomplus.InstallComPlus
Setup will now terminate

CAUSE

The AttachView engines are installed under the COM+ Applications folder in the Component Services. The installation failed since the COM+ Application folder is inaccessible and therefore AttachView is not able to insert the required engines into this area

RESOLUTION

The issue was resolved by making sure the “COM+ System Application” Service has enabled/started prior to attempting to install the product. Please ensure this Service is configured to startup manually.

 

This article applies to the following products:
     Messageware AttachView 2003

     Messageware AttachView 2000