Users are unable to open Vcards (.vcf) files when using the Open option from the AttachView right-click context menu

This article applies to the following products:
     Messageware AttachView 2007

 

 

SYMPTOM

 

Users are unable to open Vcards (.vcf) file attachments using the Open option in the AttachView right-click context menu.

 

 

RESOLUTION

 

To correct this behavior, apply the TimeGuard and AttachView interop fix below on the Client Access Server where Messageware products are installed.

 

1.      Download and extract the updated files to a temporary location using the following link http://w3.messageware.com/download/support/kb/261_VCard_Fix.zip

2.      Navigate to \Program Files\Messageware\TimeGuard\Settings

3.      Rename the existing SWSettings.xml to SWSettings.old

4.      Paste the new SWSettings.xml into this location (Verify the NTFS permissions)

5.      Restart the World Wide Web Publishing Service for the changes to take effect

 

 

This article applies to the following products:
     Messageware AttachView 2007

 

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